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Growing Your Academic Support Center: Needs Assessment, Data Collection & Funding Strategies

On-Demand Training

$ 425.00

Go2Knowledge members can access all live and on-demand webinars via your Go2Knowledge site. If you don’t know your Go2Knowledge Member Site, please see our instructions here.

If you have any trouble registering, please contact us at 303-955-0415 or support@ieinfo.org.

The registration fee includes institutional access to the recording for one year.

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Overview

The landscape of academic support programs and services at higher education institutions is becoming more intricate. This webinar aims to equip directors, coordinators, and program managers at academic support and tutoring centers with the tools necessary to evaluate their existing program and performance assessment methods and secure financial resources for their operations. It will also delve into various methods for garnering institutional support. Participants will be encouraged to contemplate their programs' core purpose and mission and ensure their goals are in harmony with their institution’s strategic priorities and aligned with higher education best practices. The webinar will cover strategies for gathering data and assessing program objectives, including how to use this information to formulate action plans and secure funding.

Objectives

  • Develop strategies to engage administrative stakeholders in strategic planning efforts.
  • Refine approaches to creating versatile assessment plans.
  • Identify methods for incorporating assessment seamlessly into everyday operations.
  • Guide on crafting comprehensive annual reports and effectively showcasing program achievements.
  • Uncover techniques for presenting data compellingly to administrators and stakeholders.
  • Explore effective strategies for articulating funding requests.
  • Academic Support Centers
  • Tutoring Center Personnel
  • Writing Center Administrators
Laurie Hazard

Laurie Hazard

Higher Education Administration and Student Success Expert

Laurie L. Hazard is a higher education consultant and has over thirty years of operational and strategic experience in the field of student success, FYE, and higher education administration. Her experience ranges from assessment work to developing innovative services and programs for a wide variety of colleges and universities tailored for their specific populations.

As the former Assistant Dean for Student Success at Bryant University in Smithfield, RI, she was responsible for ensuring that students had a positive, thriving experience from matriculation to graduation.

For many years, she also taught in the Psychology Department.  Laurie does research and writes about parent involvement, and student personality types and classroom success. She is an award-winning expert on how students can make successful transitions from high school to college.

After earning her Masters of Education degree from Boston University in counseling, she received a Doctoral degree from Boston University in Curriculum and Teaching.

Laurie is co-author of the book Foundations for Learning, 3nd Edition (2012, Prentice Hall), which is designed to help students make a successful transition to college by encouraging them to take responsibility for and claim their own education. Hazard’s textbook has been adopted by colleges and universities around the country, including Boston University, University of Nevada, and Texas A&M. Richard J. Light, the Walter H. Gale Professor of Education at Harvard University, calls Hazard’s book “a winner for any college student” that is a “beautifully written joy to read.”

Laurie has won numerous awards for her work with first-year students and their parents, includingThe National Resource Center for The First-Year Experience and Students in Transition’s Outstanding First-Year Student AdvocateThe Learning Assistance Association of New England’s Outstanding Research and Publication AwardThe Learning Assistance Association of New England’s Outstanding Service to Developmental Students AwardThe CRLA Northeast’s Outstanding Service to the Field of Developmental Education Award

Most recently, Laurie and her colleagues received the AHEPPP, Parent and Family Professional Best Institutional Initiative Award and Blackboard Catalyst Award for Student Success. Laurie’s expertise has garnered national media attention. She has been interviewed and cited as an expert in the Associated Press, Seventeen Magazine, The Chicago Tribune, The Times Picayune, The San Diego Tribune, and Student Affairs Leader.

Laurie has also been a guest columnist for the Washington Post’s Answer Sheet: A School Survival Guide for Parents (And Everyone Else). Her articles offer concrete advice for parents of new college students: “How to Help Your Child Adapt to College Life,” and “Parents Should Leave their Kids Alone at College.” Laurie co-authored a book for parents with fellow student success expert, Stephanie Carter, called Your Freshman Is Off To College (2016). This book is the first in their Off To Series.

Laurie and Stephanie’s next book Off to College, a student success book, is expected to be out in summer 2023.

Stephanie Carter

Stephanie Carter

Director, Director of Tutoring and Writing Centers

Stephanie Carter is the Director of Tutoring and Writing Centers at the Community College of Rhode Island. She is a respected leader in the field of student success and learning assistance.

As an award-winning educator with over twenty-five years of experience helping college students mediate the challenges of the higher education environment, she has gained expertise working with first years and their parents to ensure a healthy transition from high school to college. Stephanie has extensive experience, as both a scholar and practitioner, supporting first-year college students in classrooms, residence halls, writing centers and learning centers. Stephanie earned her master’s degree in English at the University of Rhode Island.

At her previous institution, Stephanie developed curricula for writing and student success courses; she teaches composition and first-year seminar courses. Stephanie is a recognized expert in the areas of plagiarism and academic integrity, as well as information literacy in the writing classroom. She is often an invited presenter for professional and faculty development in-services as well as for student programs.

What is a live webinar?

A live webinar is an interactive online training. Participants can communicate with the presenter(s) during the event via a live chat feature.

What is an on-demand webinar and how do I get access?

An on-demand training is a previously recorded webinar available online which can be accessed anytime, anywhere. You can register for on-demand trainings at any time. You will receive the recording the week following the live event. The recording is a campus access license and is available for one year from the purchase date.

How long are the webinars?

Webinars range from 60-90 minutes.  Please check each training for the exact timeframe.

How do I register?

You can register online by adding the product to your shopping cart. You can also register by fax (1-866-508-0860), email (support@ieinfo.org), or mail by completing the paper-based registration form. The paper-based registration form is unique to each webinar and is available on each product page. If you are a Go2Knowledge member, you register on your personal dashboard.

Are webinars captioned?

We automatically caption all of our live webinars.

When do I register?

You can register at any time, even the morning of the live event. If the live event has occurred, you can purchase the on-demand training (recording) of the session. You can register for on-demand trainings at any time.

What is the process for attending a live event?

The process is as follows:

  • You will receive the login information within 5 minutes of registering for the webinar.
  • The presentation materials will be available before the live event. Please check the link in the login information email.
  • On the day of the live event, participants can log in 30 minutes prior to the start time. Once logged in, participants can see the PowerPoint slides, ask questions, and make comments via the chat feature.
  • We email participants a link to the recording the Monday following the live event.
Is there a recording available? And how long is the recording good for?

Approximately one week after the conclusion of the live webinar, participants will receive a link to the recording which can be forwarded to all faculty and staff for viewing anytime, anywhere. The recording is a campus access license and is available for one year from the date of the live event.

What are the technical requirements?

Innovative Educators uses Zoom as its web conferencing provider. If you have not previously attended a Zoom event, please Join a Test Meeting  to make sure your computer is compatible with Zoom. Be sure to complete this test prior to the live event. 

What are the benefits of online training?

Cost-Effective: No travel required. Online Training is an innovative way to provide your entire faculty and staff with a variety of professional development opportunities for one low price! The more you train the more you save, as the registration fee is per institution, not per person.

Easy: You will receive a detailed list of instructions via email. If you run into any problems, we're always here to help.

Practical: Our training sessions focus on the most critical and relevant issues facing educators today. Our primary goal is to provide participants with the information, training, and skills necessary to immediately implement positive change at their institutions.

Top-Notch Presenters: Our presenters are subject matter experts and recognized in their field.

Value Added: When you purchase an online training, you also receive a campus-wide access license to the recording for one year. Faculty and staff can access it as often as they like from any location.

Satisfaction Guaranteed: Our online training is 100% guaranteed. If you are not satisfied, we will give you a credit for a future webinar or on-demand training of your choice (of equal or lesser value).

How can we use these trainings?

Flexible Training:

  • Live: Promote and attend a live webinar and debrief immediately following.
  • Hybrid: Distribute the recording to all faculty and staff at the beginning of each month and plan a discussion session at the end of the month to determine how you will implement the strategies presented.
  • On-Demand: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

In-Service Training: Plan an in-service around a live webinar or schedule a day and time to show the recording in a lecture hall or large conference room and invite faculty and staff to brainstorm and discuss implications for your institution.

Online Faculty and Staff Learning Communities: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

Staff Recognition: Develop a program around the webinar with monthly themes and recognize the staff members that implement the best idea related to the theme.

Team-Building: Utilize these trainings to develop cross-functional and cross-discipline teams to foster collegiality.

New Employee Training: Include the online training as part of your new employee training program to ensure consistency.

Implementation and Follow-Up: Use the guide and evaluation materials provided by Innovative Educators to plan, implement, and track your progress.

How much does a live webinar or on-demand training cost?

1 Training (Live Webinar or On-Demand Training) - $425 Unlimited connections, campus-wide access license to the recording for one year.

Package Pricing

  • 3 Trainings - $900 Unlimited connections, recording for one year (campus-wide access)
  • 6 Trainings - $1500 Unlimited connections, recording for one year (campus-wide access)
  • 12 Trainings - $2200 Unlimited connections, recording for one year (campus-wide access)
What type of payment do you accept?

You may pay with a credit card (American Express, MasterCard or Visa), PO, check, or electronic transfer of funds. You can email us (support@ieinfo.org), call 303-955-0415 or fax 1.866.508.0860.

Payment terms are net 90 days.

Where do I send payment?

Please mail checks and POs to our mailing address:
Innovative Educators
3277 Carbon Place
Boulder, CO 80301

What is your cancellation policy?

Below is a breakdown of our cancellation policy.

  • 30 days prior: Full refund
  • 14 days prior: $100 processing fee
  • Fewer than 14 days: Credit toward another IE event. Please note that registration for the live webinar includes access to the recording which you can share, as it is a campus access license. We email the recording the Monday following the live event. For questions, please email us or call 303.955.0415.
What is included in the Go2K Membership?

Go2Knowledge is your turnkey solution for ongoing professional development in higher education. Your yearly membership includes unlimited access to approximately 150 live webinars and over 350 of our best on-demand training videos. Go2Knowledge can be customized in numerous ways (add your videos, curate our content, custom tracks, etc.) to meet your professional development needs. If you are interested in a customized option, please schedule a call.

Is the price for Go2K a one-time fee or an annual fee?

The purchase price for Go2K is an annual fee, which includes access to approximately 150 live events/year and 350+ on-demand training workshops.

Are certificates of completion available?

If you have a Go2K membership, your personal dashboard includes automated certificates of completion and can be printed or downloaded after completing the training. You also have a certificate summary that acts as a transcript for all of your completed training. If you do not have a Go2K membership, you can request a certificate of completion from support@ieinfo.org.

What kind of reporting is included?

We provide a monthly usage and evaluation report to the designated admin. Upon request, we can provide annual or bi-annual reports. Additionally, designated college administrators have full access to pull reports in real time.

How do staff members access our Go2K site?

After you purchase Go2K, we create a college site and send your specific Go2K url which you can distribute to everyone at the institution. College personnel then simply create a user login to access their personal dashboard. From the dashboard, they can search for specific training topics, register for upcoming live webinars, and view/print certificates of completion.

How do staff members access the on-demand training videos?

All on-demand training is available in a user’s personal dashboard. You can search for specific titles or use the catalog feature to find topics.

Can the Go2Knowledge platform be customized to include college created content or to create learning paths?

Yes. The Go2K platform is fully customizable. You can add your content, curate our content, and/or creating learning paths.  This is a custom upgrade and comes at an additional cost.  To learn more about custom options, please schedule a demo.

How are colleges using Go2O?

Colleges are using Go2O in a variety of ways:

  • As a stand-alone online orientation
  • As an online complement to their face-to-face orientation
  • As an online orientation for their distance learners
  • As an online enrollment checklist to ease the registration process
  • As an online orientation for specific groups (TRIO, Transfer, International, etc.)
Does purchase of Go2O include completion reports?

You can receive completion reports two ways:

  • Automated delivery (ftp dump, email, webhook)
  • Instant access via administrative login
What is the registration checklist and is it included in my Go2O purchase?

The online enrollment checklist is designed to walk students through your enrollment process ensuring they make it to the first day of class! The registration checklist is one of the modules available with Go2O. Based on your purchasing level, the module can be a selection or will be included.

Are there various pricing options available for Go2O?

Yes, we have 4 pricing levels available.

  • Starter
  • Pro
  • Premium
  • Custom
Is Go2O ADA compliant and responsive?

Go2O is ADA accessible and fully responsive on any mobile device, tablet, or computer.

How are colleges using SL?
  • Recruitment
  • Probation/Interventions
  • Career Readiness
  • Learning Centers
  • TRIO Programs
  • IX Training
  • IV Grants
  • With Advisors & Counselors
  • Extended Learning Institute
  • FYE & Student Success Courses
  • Orientation
  • Online FYE Seminar
  • Extra Credit
  • Financial Aid Appeal
  • College Level English Requirement
  • Supplemental Instruction
  • Target Online Learners
  • Student Disability Office
  • Writing Center
  • Can be required by faculty
  • Student Success Course
Which workshops are your top rated?

We take quality seriously, and so all of our workshops are top notch in terms of content and look. However, if we know how you plan to use StudentLingo (FYE, Retention, Probation, TRIO, etc.), we can make workshop recommendations.

Funding is a little tight, how many workshops can I get for $XX?

You can buy the entire StudentLingo package (50 workshops) or we offer several a la carte options. Unlike a lot of other software companies, we don’t charge per user, so we can work with any budget. We recommend talking to other departments on campus to increase your purchasing power and to share the cost. Also, we do have a pay model whereby students pay directly. If you are interested in learning more about this option, give us a call.

Is there an admin view?

This is a feature of our platform, but comes at an additional cost. With the admin view, you get access to more advanced reporting, and you have it in real time. With the standard membership, you get monthly reports.

How have other schools leveraged reporting?
  • One of our partners, College of Southern Nevada, used StudentLingo to measure learning outcomes. in a study, one class had access to StudentLingo and the other cohort did not. 92% of the cohort with access to StudentLingo earned a whole letter grade higher than the cohort without StudentLingo.
  • A lot of our partners use the data to justify funding for grants, operating dollars, or for new program development.
  • The evaluation data is particularly useful in identifying what type of learning students prefer and the qualitative takeaways from viewing the workshop.
  • Some of our partners use the data to connect with their student information system, like Banner or Peoplesoft. 
  • I think a great way to get started on how you want to use the data is to ask yourself some questions:
    1. How will I know if StudentLingo was successful?
    2. What do I hope students will gain from access to StudentLingo?
    3. What data is important for me to know in order to show that StudentLingo is a worthwhile purchase?
What is TutorLingo?

TutorLingo is a flexible tutor training plaform and can be purchased at the Bronze, Silver or Gold level to meet your training needs.  Every level consists of a series of 9 Core online training modules that prepare tutors by providing the basic skills necessary to support their peers in becoming more independent and strategic learners. The Silver & Gold purchasing options include TLNow training and our Additional Level 1 or Level 2 training topics, all of which help to achieve Level 1 & 2 of the CRLA Certification.  See our pricing guide for details.

Should the TutorLingo trainings be viewed in any particular order?

No, each training is a stand-alone workshop, and they can be viewed in any order.

Do you offer micro-credentialing for Tutoring Center staff?

Yes, we offer multiple micro-credentials which would serve Tutoring Center teams including Tutoring Center Administration, Mastering Service Excellence, Fostering A Culturally Responsive Campus Through Diversity, Equity & Inclusion and Supervisory Leadership: Maximizing Productivity & Staff Development.

What is the CRLA?

The CRLA is a group of student-oriented professionals active in the fields of reading, learning assistance, developmental education, tutoring, and mentoring. In 1989, the CRLA created a training program that is considered ‘best-practice’ for tutor training. A fews years ago, Innovative Educators partnered with the CRLA to create supplementary training modules. Our training supports learning centers in achieving level 1 certification through CRLA.

Do CRLA members receive a discount on TutorLingo?

Yes. CRLA members receive a 10% discount on TutorLingo.

Is there an Admin View?

Yes. The admin view is an upgrade and costs $500, but gives you the ability to access completion data more efficiently and in real time. If you don’t want the admin view, we provide monthly usage reports.

What is ParentLingo?

ParentLingo is a go-to resource that institutions can easily share with parents to encourage student independence, growth & success. ParentLingo is a shared resource that recognizes and includes parents as partners in the educational process.

What is the cost?

Please contact us for pricing information.  Email alex@ieinfo.org or 504-206-6585.

What features are included?

Standard package:

  • 8 Targeted Modules For Parents Branding (Logo On Every Page)
  • ADA Compliant & Responsive Design
  • Promotional Materials
  • Registration (First Name, Last Name, Email)

Premier Package:

  • 8 Targeted Modules For Parents Branding (Logo On Every Page)
  • ADA Compliant & Responsive Design
  • Promotional Materials
  • Completion Reports & Standard Evaluations
  • Custom Branding (Logo & Institutional Photos)
  • 3 Additional Registration Points
  • Add & Edit Custom Content
  • Customizable Evaluations & Surveys Advanced Reporting
  • Designated Instructional Designer
  • Flexible Pricing (College Payment Option Or Parents Pay Directly)